Spectrum Community Services - LIHEAP - Energy Assistance Programs

About Spectrum Community Services - LIHEAP

LIHEAP assists low-income households that pay a high portion of their income to meet their energy needs, and provides one-time financial assistance to help balance an eligible household's utility bill.

Applicants must:

Live in Alameda County.
Provide a complete PG&E or Alameda Municipal Power bill.
Provide proof of monthly income for the entire household (see table below).

Hours of Operation:
Monday through Friday: 8:30 am to 5:00 pm

Energy Services Offered:
Energy Services

Requirements:
Documents required to apply for energy services include current income documents for your household, California picture ID and the most recent utility bills. Additional documentation may be required during the application process. Please contact the service provider for more information.

2021 LIHEAP Gross Income Guidelines*

Size of Household Total Combined Monthly Income Total Combined Annual Income

1 $2,431.09 $29,173.08

2 $3,179.11 $38,149.32

3 $3,927.14 $47,125.68

4 $4,675.17 $56,102.04

5 $5,423.19 $65,078.28

6 $6,171.22 $74,054.64

For households larger than six, please call Spectrum for more information.

*Income before taxes are deducted.

Counties served: Alameda County

Photos

Question & Answers (5)

How long does it take for my application to get approved?

What are the types of assistance I can apply for in this office?

Do I need to make an appointment or can I just come in?

Any experience with the office personnel? How did you treat you?

What type of documentation do I need to apply for Utility Payment Assistance?

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Hours of Operation

Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday closed
Sunday closed