The Council for Economic Opportunities in Greater Cleveland assists low-income families cope with the costs of utilities with a program known as the Emergency Home Energy Assistance Program (EHEAP). This program runs throughout the year, providing financial aid for both summer cooling and winter heating bills.

During the winter heating period as designated by the Public Utilities Commission of Ohio, the Housing Services Office accepts applications from thousands of eligible Cuyahoga County residents seeking emergency payments for heating gas, electricity for forced air heat, and bulk fuels such as oil, coal, and wood. The application period normally begins on November 1st and ends March 31st.

During the summer months, funding may be available to help eligible Cuyahoga County residents to pay for the electricity necessary to keep their homes cool, and to provide air conditioners and/or fans for those who suffer from illnesses that can be life threatening when summer temperatures are extremely high. The application period for the program normally begins on June 1st and ends August 31st.